symmedia Case Studies - Insights from practice.

Case Studies

Case Study


Service at management level with the "rConnect" service portal at Georg Fischer

  • 1,030 million CHF turnover
  • 3,225 employees
  • Machines for mould and tool making
  • Maximum machine availability - fast service when required
  • Standardized connection of machines

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symmedia meets Natec - two Groups & one Technology that connects

The company Natec has many years of experience in the field of high-quality machinery and equipment technology for industrial food production. Natec's innovative spirit and willingness to fully tailor technology to the customer's needs and business goals is something they have in common with symmedia. The joint collaboration takes the industrial automation at Natec to a new level.


Case Study


manroland TelePresence

  • 800 employees, 300 million € turnover
  • Printing business
  • Minimization of machine downtimes due to increased competitive pressure
  • Expansion of service and maintenance services including maintenance manager, 24/7 service, 20 minutes response time and remote check-up

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Case Study

Everything at a glance: EGGER creates a heterogeneous machine park with a common service interface

  • 2.68 billion € sales
  • 8.765 employees
  • Operator model with data sovereignty
  • Own service management tool
  • Interfaces to other symmedia customers