Case Studies

Case Study


Service at management level with the "rConnect" service portal at Georg Fischer

  • 1,030 million CHF turnover
  • 3,225 employees
  • Machines for mould and tool making
  • Maximum machine availability - fast service when required
  • Standardized connection of machines

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Case Study


manroland TelePresence

  • 800 employees, 300 million € turnover
  • Printing business
  • Minimization of machine downtimes due to increased competitive pressure
  • Expansion of service and maintenance services including maintenance manager, 24/7 service, 20 minutes response time and remote check-up

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Case Study


Setting new standards in service with the Industry 4.0 Service Tool "Live Services" at Vecoplan

  • 110 million € turnover
  • 400 employees
  • Machines for recyclable material preparation and handling
  • Live-Service with online access, error analysis, chat and alarming
  • Service App for local display of machine data as a direct line to service

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Case Study

Everything at a glance: EGGER creates a heterogeneous machine park with a common service interface

  • 2.68 billion € sales
  • 8.765 employees
  • Operator model with data sovereignty
  • Own service management tool
  • Interfaces to other symmedia customers