What is meant by alarm management?

What is meant by alarm management?

Alarms are an important component of monitoring and can be individually configured. They are there to notify the machine operator if there is a fault on his machine. These alarms can also be escalated. This means, for example, that another notification is triggered – this time to another service employee – after the threshold of the machine does not change. This operation is referred to as one of the possible escalation levels. The most serious escalation is when a service request is triggered. This allows direct access to the machine. The escalation levels can also be defined in such a way that attention is paid to the frequency of problem notifications instead of evaluating the duration. Escalation levels therefore decide how quickly a fault notification is forwarded and to which service technician.

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