symSupport

symSupport is the portal that receives support requests from symmedia customers in a structured way so that all requests can be processed as quickly as possible. symSupport is also available as an app that enables mobile Service Requests to be sent to symmedia. In addition, symmedia customers can communicate with symmedia experts via the integrated chat function. It also provides various overviews such as current portal usage, who is online, etc.

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