Smart Service for higher Customer Loyalty and increased Company Value

Bild: Visaulisierung der Vreschleißteile bei KMT

Predictive Maintenance 4.0 - Status-based Visualization for Pumps

KMT Waterjet has recognized: Customer loyalty leads to an increase of the overall company value. This is why KMT and symmedia have developed a visualization which gives the user of a watercutting system an overview of the current status of wear parts and when an exchange is due to retain the maximum productivity.  

Also KMT receives this data from the operator and can proactively provide respective maintenance and parts offers to the customers. In doing so, KMT goes a significant step towards implementing smart Services/ Industry 4.0 and Predictive Maintenance.

The Tool for Predictive Maintenance and proactive Service Offers

  • Visualization of the running pump directly at the machine as an attractive tool for the operator. 

  • Overview over the lifecycle of single wear parts and respective notification about an upcoming exchange. 

  • Proactive offers by KMT to exchange respective parts, for keeping maximum productivity.

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Contact Person

Vinzenz van Ketwich

Vinzenz van Ketwich
Business Consultant



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