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Next Level.
For Machines.

symmedia Logo

Next Level.
For machines.

SSH

Secure Service Hub

Anytime.
Anywhere.

Introducing Secure Service Hub (SSH): A web-based service solution for your entire machinery.

Imagine checking the status of your machines, wherever you are. Imagine taking immediate action while you’re out and about. Our new Secure Service Hub (SSH) provides full digital access to your machines. A browser or even a smartphone – will do.

Anytime.
Anywhere.

Introducing Secure Service Hub (SSH): A web-based service solution for your entire machinery.

Imagine checking the status of your machines, wherever you are. Imagine taking immediate action while you’re out and about. Our new Secure Service Hub (SSH) provides full digital access to your machines. A browser or even a smartphone – will do.

Secure Service Hub

SSH

Full digital access.

Secure Service Hub is the successor of our time-tested SP/1 solution – providing secure web-based access to machines. For maximum efficiency. For maximum security.

Secure Remote Tunnel - symmedia. For machines.
Remote access to HMIs, PLCs or network components of the machine via certified secure tunnel connections.
Standardized digital service workflows for connected und unconnected machines facilitate transparent, quick and instant help to reduce machine downtimes and to improve production quality and efficiency.
Asset Management - symmedia. For machines.
Digital twin of every machine on the shopfloor independent of type, branch or manufacturer unifies processes and reduces learning efforts.
Machine Data remains in the ownership of machine operators but gets available anytime and anywhere enabling an increasing amount of data driven visualizations and applications.
Persistent and traceable communication enables topic-related and targeted exchange of knowledge and experience, independent of location and device.
Machine related and Machine Data driven Applications provided by manufacturers or partners add additional value, providing limitless possibilities

SSH

Secure Service Hub

Connected.
Unconnected.

Everything you ever wanted – and more:
SSH provides next level management for machines.

SSH connects you to machines: Experience a completely independent platform enabling full digital collaboration and providing one service management tool for all assets – simple, smart and secure. Maximum efficiency, maximum value: For manufacturers. For operators. And most of all – for machines.

Connected.
Unconnected.

Everything you ever wanted – and more:
SSH provides next level management for machines.

SSH connects you to machines: Experience a completely independent platform enabling full digital collaboration and providing one service management tool for all assets – simple, smart and secure. Maximum efficiency, maximum value: For manufacturers. For operators. And most of all – for machines.

Secure Service Hub

SSH ARCHITECTURE

SSH enables manufacturers of machines to provide service level agreements and additional service through apps.

As a cloud based solution SSH meets the highest security requirements while also meeting home banking standards in terms of convenience.

Machine operators can use SSH as one portal to all manufacturers on the digital shopfloor – and optimize machine availability.

SSH ARCHITECTURE

Manufacturers

SSH enables manufacturers of machines to provide service level agreements and additional service through apps.

Security

As a cloud based solution SSH meets the highest security requirements while also meeting home banking standards in terms of convenience.

Operators

Machine operators can use SSH as one portal to all manufacturers on the digital shopfloor – and optimize machine availability.

OUR CLIENTS

Trust.

We are proud of the trust placed in us by well-known machine manufacturers from various industries all over the world.

No limits.
No boundaries.

Smart and secure: SSH is for all machines. No matter where they are. No matter where you are.

The milling machine in Berlin. The soldering system in Tokyo. Or any other machine around the globe, old and running for ages – or brand new, providing data via industry standard protocols such as OPC UA . Secure Service Hub (SSH) provides next level efficiency – simple, smart and secure.

No limits.
No boundaries.

Smart and secure: SSH is for all machines. No matter where they are. No matter where you are.

The milling machine in Berlin. The soldering system in Tokyo. Or any other machine around the globe, old and running for ages – or brand new, providing data via industry standard protocols such as OPC UA . Secure Service Hub (SSH) provides next level efficiency – simple, smart and secure.

SSH

Secure Service Hub

SSH

No limits.
No boundaries.

Smart and secure: SSH is for all machines. No matter where they are. No matter where you are.

The milling machine in Berlin. The soldering system in Tokyo. Or any other machine around the globe, old and running for ages – or brand new, providing data via industry standard protocols such as OPC UA . Secure Service Hub (SSH) provides next level efficiency – simple, smart and secure.

Secure Service Hub

SP/1

Remote
Service.

symmedia SP/1 offers secure connectivity and enables collaboration between operators and machines. This includes machine diagnostics, digital service processing and ticketing. Look up SP/1 in the symZone for more details on remote service.

Remote
Monitoring.

Based on remote service, SP/1 also offers remote monitoring as an expansion module. Operators can collect, save and edit specific data and engage in data driven service processing. Check out some case studies about how remote monitoring with SP/1 is implemented in the symZone.

SP/1.
Proven security.

symmedia SP/1 is our on premise solution, taylor made to the demands of our clients. It has proven to be an extremely reliable remote maintenance and service management tool for machines. Launched in 2001, SP/1 gives operators total control of who is connecting to their machines. Every connection is made via symmedia instantVPN® providing the highest level of security – no wonder SP/1 has been TÜViT certified as a trusted product.

SP/1

SP/1.
Proven security.

symmedia SP/1 is our on premise solution, taylor made to the demands of our clients. It has proven to be an extremely reliable remote maintenance and service management tool for machines. Launched in 20XX, SP/1 gives operators total control of who is connecting to their machines. Every connection is made via symmedia instantVPN® providing the highest level of security – no wonder SP/1 has been TüvIT certified as a trusted product.

Remote
service.

symmedia SP/1 offers secure connectivity and enables collaboration between man and machine. This includes machine diagnostics, digital service processing and ticketing. Look up SP/1 in the symZone for more details on remote service.

Remote
monitoring.

Based on remote service, SP/1 also offers remote monitoring as an expansion module. Operators can collect, save and edit specific data and engage in data driven service processing. Check out some case studies about how remote monitoring with SP/1 is implemented in the symZone.

PEOPLE

At symmedia we
believe in brainpower.

Every symmedian is a high potential sharing our common passion of striving for the best solution. Discover our way of working!

PEOPLE

At symmedia we
believe in brainpower.

Every symmedian is a high potential sharing our common passion of striving for the best solution. Discover our way of working!

„Innovation, efficiency, security – everything we do is for the progress, for the benefit of our clients.“

ANDREAS THAL

Managing Director

Hardware

Hardware
components.

Data can never be secure enough. That’s why we trust nothing less than our own hardware solutions – our components meet the highest security standards and are equipped with a Linux distribution.

Hardware
components.

Data can never be secure enough. That’s why we trust nothing less than our own hardware solutions – our components meet the highest security standards and are equipped with a Linux distribution.

Plug & Work
Box Smart

This fanless mini PC delivers with high performance and a variety of interfaces. It comes with a permanently soldered Intel CPU and aluminum housing perfectly tailored for continuous industrial operation and matching highest security demands. Go for all the details in our symZone!

Plug & Work
Box Compact

Security in ultra-compact design: This fanless mini PC comes with an exceptionally fast quad-core processor, an IEC 61010-1 certification, and a solid aluminum housing – suitable for continuous industrial operation and highly secure operation of symmedia Secure Service Hub.

HARDWARE

Hardware
components.

Data can never be secure enough. That’s why we trust nothing less than our own hardware solutions. Both components meet the highest security standards and are equipped with a Linux distribution.

Plug & Work
Box smart

This fanless mini PC delivers with high performance and a variety of interfaces. It comes with a permanently soldered Intel CPU and aluminum housing perfectly tailored for continuous industrial operation and matching highest security demands. Go for all the details in our symZone!

Plug & Work
Box Industrial

Security never looked better: Our Plug & Work Box Industrial comes with a solid die-cast aluminum exterior. Its functional design covers Linux security distribution CentOS inside – providing a secure gateway, firewall and WLAN access point.

CONSULTING

Consulting:
Knowing the How.

We are not just implementing a product.
We are on your side – on the path into a digital future.

For more than 25 years we have been analyzing individual demands and finding individual solutions – across all industries. Today, our experienced consultants are working closely together with our clients, striving for utmost efficiency, transparency and security.

Consulting:
Knowing the How.

We are not just implementing a product.
We are on your side – on the path into a digital future.

For more than 25 years we have been analyzing individual demands and finding individual solutions – across all industries. Today, our experienced consultants are working closely together with our clients, striving for utmost efficiency , transparency and security.

CONSULTING

Consulting:
Knowing the How.

We’re not just implementing a product.
We’re on your side – on the path into a digital future.

For more than 25 years we‘ve been analyzing individual demands and finding individual solutions – across all industries. Today, symmedians are brain driven consultants working closely together with our clients, striving for utmost efficiency , transparency and security.

CONTACT

Get in touch.

All you need to know about Secure Service Hub (SSH) or any other symmedia solution: Bernd Bertram (left) and Michael Halfar (right) are taking your questions.

For technical support please click here.

CONTACT

Get in touch.

All you need to know about Secure Service Hub (SSH) or any other symmedia solution: Bernd Bertram (left) and Michael Halfar (right) are taking your questions.
For technical support please click here.