Service Marketing 4.0: Until October 2016, our client DESMA takes off with our overall service platform on a large Industry 4.0 Roadshow to exhibit the topics of networking and digitization to its customers locally. Only at the end of last year, DESMA decided to implement our Industry 4.0 service solutions Remote Service, Maintenance, Parts and Monitoring - scarcely three months later the software was ready for use. That is a record! Thus DESMA is setting new standards in Industry 4.0 and in marketing digital services.
DESMA is the perfect example of how SMEs can use the theme Industry 4.0 to benefit their own businesses. That this actually works in practice, the machine manufacturer is showing up until October 2016 as part of the "DESMA Inspiration Tour" throughout Europe. The specially designed 40-ton truck in the futuristic Colani design is packed with presentation technology and our Industry 4.0 solutions. On its way from Sweden to Turkey via Germany and from Poland to Spain, the truck will travel a total of 16,500 km, making stops in 15 countries and with more than 150 DESMA customers. In live presentations, the company demonstrates just outside the front door of its clients as they forge ahead using symmedia SP/1 with the topic Industry 4.0 in their business. Also present are the service app symmedia SP/1 Plant and the symmedia OEE app with which machine and production data are prepared catering for management and can be visualised.
Curious? On 28 October the DESMA truck is with us in Bielefeld! Schedule an appointment now! We look forward to a personal meeting directly on the truck!