The smart.Remote Service Conference on September 19 and 20 in Berlin is one of the highlights in our annual calendar of events. Here we meet over 200 decision-makers from the mechanical and plant engineering industry. The main focus will be on the challenges of Industry of Things, Industry 4.0, Remote Service/Maintenance as well as the effects of digitization on the service of machine builders.
We are a business partner of the conference and will once again be offering a discussion round at the World Café. Bernd Bertram will give insights into service strategies and marketing in times of Industry 4.0: What does digital service look like today and in the future? Are new business models developing? What concepts are there for active service product development? The programme also promises a colourful mix of case studies, practical examples and interactive discussion forums. Our customer Klöckner DESMA Elastomertechnik, for example, will also be there to talk about the successful use of symmedia SP/1.